OMNINET puts forward OMNITRACKER CleverENGINE Solution through its Partner Channel

Cleverics, Russian leader in IT Management consulting and education, and OMNINET Russia and CIS, Russian branch of leading European supplier of business processes automation software, signed the agreement to include OMNITRACKER CleverENGINE into OMNINET product portfolio. OMNITRACKER CleverENGINE, a software solution developed by Russian specialists at Cleverics, has been successfully deployed in Russia and CIS countries since 2010. From now on, it will be integrated into the list of the existing applications available for the deployment with OMNITRACKER platform in Russia, CIS and EU. 

OMNITRACKER CleverENGINE comprises the best practices of Enterprise Service Management. It provides a client with a comprehensive view on what is going on in both IT and business divisions: resources, applications, incidents, labor costs, etc. This gives the opportunity to implement a unified management center (business services center), comprising all the key data about organization’s service processes. So it becomes possible to monitor all the resources and customer service level in the spheres like IT services, human resource management, administration, finance, document flow, etc.

Due to its rich functionality, OMNITRACKER CleverENGINE can be deployed in a shortest possible time without considerable adjustment of the embedded functions. The advanced service portal of OMNITRACKER CleverENGINE provides an opportunity of the fruitful collaboration between the service supplier, managers and end-users, who are not engaged in the IT. With the help of the process design function it’s easy to depict business-requirement handling order and indicate all the necessary interrelations and specific details of each handling stage, even without programming experience.

OMNITRACKER is a comprehensive platform for business-processes automation that gives opportunity of applications adjustment according to the requirement of the customer. With OMNITRACKER CleverENGINE deployment, a client receives all the advantages of the platform and can be sure that the releases will be compatible with the new versions of OMNITRACKER. This helps to keep the TCO (Total Cost of Ownership) low and manageable.

OMNITRACKER CleverENGINE software is already deployed and successfully operated in more than 20 companies in Russia and CIS, including VTB Insurance, S7 Airlines, SOGAZ, Allianz, Lenta, Katren, KFC, Optima Services. There are more than 50 000 end-users working with this application. The case of VTB 24 is now the largest deployment project of OMNITRACKER CleverENGINE in Russia and CIS, where the system supports about 2000 simultaneous users in 72 regions of Russia.

«We started the development of CleverENGINE back in 2009. Now the product has reached its maturity, and helps many companies to run and control their service management processes. We are proud that our product was highly ranked by OMNINET and included in the vendor’s standard price-list. We see this as a great opportunity to share our expertise in process management in both IT and non-IT areas with OMNINET’s partners and customers», - says Dmitriy Isaychenko, executive partner of Cleverics.

"We appreciate and respect the experience and reputation of our partnerCleverics on the Russian market. We are confident that the inclusion of the OMNITRACKER CleverENGINE solution in the OMNINET portfolio is the right and timely strategic decision both for the development and strengthening of our long-term productive cooperation, as well as for the successful expansion of new markets, and a significant expansion of the regional presence in Russia and the CIS", - commented Michael Dobner, CEO of OMNINET Russia and CIS.


About OMNINET
OMNINET (omnitracker.com) is leading supplier of software solutions in Russia and CIS for business processes automation, including IT services, based on the recommendations of ITIL. Founded in 1993 in Germany, the company has offices in Vienna, Brussels, The Hague, Bern and Moscow. Since 2008, OMNINET has been actively expanding into Russia and CIS (Ukraine, Kazakhstan, Azerbaijan).

The OMNINET’s subsidiary in Russia was opened in 2010. OMNINET’s customer list in Russia and CIS includes: VTB24, ОМК-IT, Insurance company “Alliance”, Moscow Exchange, BFA Bank, Yum! (KFC, Pizza Hut), Rolf, AutoSpecCenter, AlfaStrahovanie, Bank Saint Petersburg, Sportmaster, Lenenergo, Azercell Telecom, Bank Standard (Azerbaijan), Kazakhmys Corporation (Kazakhstan) etc. OMNINET also collaborates with a number of leading local system integrators, including: Cleverics, Digital Design, ICL Services, Softline, LANIT, CROC, Optima Services, Omni Way UA, Inline Group West. In the international market, OMNITRACKER customers are: Siemens, Sparkassen Bank, Epson Europe, Union Investment, Deutsche Telekom, T-Systems, Mercedes-Benz, Kabel BW, Trend Micro and many others.

OMNINET has been awarded the status the Champion of the Service Desk vendors market by the experts of international agency Info-Tech Research Group in the annual rank «Vendor Landscape: Enterprise Service Desk Software» in 2014 and 2017. OMNITRACKER system has received the award «Best Overall Value» among solutions of major vendors in the market in these two years.

About OMNITRACKER
OMNITRACKER (omnitracker.com, omnitracker365.com) is a software solution for business processes automation that is also applicable to a wide range of service organizations: IT services, call centers, customer relations, project offices and other business units. The solution can be implemented easily and cost-effectively, and adapted to the customer’s tasks and goals; it allows integration of processes and data, and offers virtually infinite opportunities for enhancing functionality.

About Cleverics
Cleverics (www.cleverics.ru, cleverengine.info) — is a team of IT Management experts. The work of our clients is more effective, fruitful and secure due to ITIL, ITSM, COBIT and PRINCE2. We are training, consulting and supporting IT managers, as well as automating the work of IT Divisions. We are always ready to share our knowledge and expertise in our books, articles, blogs and webinars.

Cleverics is the author and manager of the portal Real ITSM (www.RealITSM.ru)

OMNINET renewed Champion status

OMNINET - leading European vendor of service solutions for business-processes automation – followed up success and has been again awarded the status the Champion of the Service Desk vendors market by the experts of international agency Info-Tech Research Group in the annual rank «Vendor Landscape: Enterprise Service Desk Software, 2017»*

OMNITRACKER system — the OMNINET’s programming solution — has also received the award «Best Overall Value» among solutions of major Service Desk vendors in the market.

OMNINET has come in Info-Tech researchers’ view in 2012 and was instantly acknowledged as one of industry’s Innovators. In the first two years OMNINET was placed in this group, and in 2014 the company moved to the Champions category, and in 2017 OMNINET consolidated its success by re-occupying a strong Champion position in this category.

On a relative basis, in 2017, just like in 2014, OMNINET maintained the highest Info-Tech Value Score™ of the vendor group. Vendors were indexed against OMNINET’s performance to provide a complete, relative view of their product offerings.

— We are very proud that OMNITRACKER has been receiving a stable appreciation and international acknowledgment by an independent expert community for several years. We continue investing efforts into maintaining and improving our product and thoroughly analyze market needs, and we strive to apply innovative approaches to the functionality and development of the platform. There are challenging and exciting goals to achieve, which, I’m sure, will enable us to enhance our positions in the future, — CEO of OMNINET Russia and CIS, Michael Dobner commented on the award.

Info-Tech Research Group is the world’s leading IT research and advisory company with offices in Toronto and London, Ontario, is the world’s fastest growing IT research and advisory firm, serving over 30,000 IT professionals. The company develops actionable ‘how to’ solutions to IT challenges, helping its members develop core processes and execute on projects with greater success.

The study dedicated to look into the Service Desk market landscape is the company’s annual initiative aimed to get a full picture on leading Service Desk vendors along with an independent evaluation of IT solutions available on the market. The Value Score indexes each vendor’s product offering and business strength relative to its price point. The value means vendors that score high offer more bang-for-the-buck (e.g. features, usability, stability, etc.) than the average vendor, while the inverse is true for those that score lower.

*http://www.infotech.com/research/ss/vendor-landscape-enterprise-service-desk-software

ICL Services and OMNINET became strategic partners

The companies ICL Services and OMNINET Russia and CIS - Russian division of the leading European vendor of service solutions for business-processes automation - entered into a long-term partnership agreement. New level of relations will allow the companies to expand the field of business development significantly through the implementation of joint large-scale ITSM projects.

"Within the framework of the partnership development, we plan to co-promote OMNITRACKER for customers in Tatarstan, other Russian regions, and foreign customers, - says Executive Director of ICL Services Ruslan Vagizov. - In addition, the partnership with OMNINET will enable ICL Services to develop their own solution based on OMNITRACKER for our customers and integrate it with other applications and ITSM solutions on terms of favorable financial and technical cooperation”.

Intelligent software solution OMNITRACKER developed by the company OMNINET, is the best option for the business processes automation for companies from various industries, including the processes of service organizations. «ICL ITSM powered by OMNITRACKER» is solution in ICL Services portfolio that is provided under SaaS-services Service Desk model. It is flexible, fast and modern software product designed for large business companies. As part of the partnership, the partners plan to develop new solutions based on cloud infrastructure and software ICL Services OMNITRACKER product in the short term.

"Development of regional network is one of the priority tasks for OMNINET. We value and respect the experience and reputation of the ICL Services on the market of Tatarstan and Russia generally. We are confident that partnership is right and well-timed strategic decision, and look forward to the successful implementation of joint projects", - commented Michael Dobner, CEO of OMNINET Russia and CIS.

About OMNINET

OMNINET (www.omninet.ru) is a leading supplier of software solutions in Russia and CIS for automating IT services based on the recommendations of ITIL. Founded in 1993 in Germany, the company has offices in Vienna, Brussels, The Hague, Bern and Moscow. Since 2008, OMNINET has been actively expanding into Russia and CIS (Ukraine, Kazakhstan, Azerbaijan). The OMNINET’s subsidiary in Russia was opened in 2010. OMNINET’s customer list in Russia and CIS includes: VTB24, ОМК, Svyaznoy, Insurance company “Alliance”, Moscow Exchange, BFA Bank, Pony Express, Yum! (KFC, Pizza Hut), DaSreda, Rolf, AutoSpecCenter, World Class, AlfaStrahovanie, Bank Saint Petersburg, Sportmaster, Lenenergo, Azercell Telecom, Bank Standard (Azerbaijan), Kazakhmys Corporation (Kazakhstan)etc. OMNINET also collaborates with a number of leading local system integrators, including: Cleverics, Digital Design, ICL Services, Softline, LANIT, CROC, Optima Services, Omni Way UA, Inline Group West. In the international market, OMNITRACKER customers are: Siemens, Sparkassen Bank, Epson Europe, Union Investment, Deutsche Telekom, T-Systems, Mercedes-Benz, Kabel BW, Trend Micro and many others.

OMNINET has been awarded the status the Champion of the Service Desk vendors market by the experts of international agency Info-Tech Research Group in the annual rank «Vendor Landscape: Enterprise Service Desk Software, 2014». OMNITRACKER system has received the award «Best Overall Value» among solutions of major vendors in the market.

About OMNITRACKER

OMNITRACKER (ru.omnitracker.com, omnitracker365.com) is a software solution for business processes automation that is also applicable to a wide range of service organizations: IT services, call centers, customer relations, project offices and other business units. The solution can be implemented easily and cost-effectively, and adapted to the customer’s tasks and goals; it allows integration of processes and data, and offers virtually infinite opportunities for enhancing functionality. OMNITRACKER is easy to implement, administer, and use.

ICL Services (http://icl-services.com/) – pioneers of professional IT outsourcing in Russia, included into the top 10 largest suppliers of IT support services in Russia. The company operates in the international market since 2006. ICL Services Service Portfolio is structured in the following areas: services (consulting, development, implementation and maintenance of applications, support IT infrastructure), and solutions (in finance, energy and engineering, logistics and retail sectors).

OMNITRACKER propels Trading House Intertorg to the next level

OMNINET Russia and CIS - Russian division of the leading European vendor of service solutions for business-processes automation - announces the successful completion of the project on creation of a centralized ITSM process management IT-service (incidents, requests, and tasks) in Trading House Intertorg powered by OMNITRACKER.

More than 400 shops in Intertorg of retail chains like 7Ya, SPAR, and IdeYA will be served by a unified center of incidents, requests and tasks management. The project was implemented based on software OMNITRACKER ITSM Center, which, being flexible, scalable and high-performance solution designed for managing IT services (ITSM), has been proven successful in the market. The project implementation allowed Intertorg significantly improve the maintenance manageability of wide network of shops located in various regions of Russia, and, at the same time, to optimize the costs associated with this maintenance.

Powerful capabilities to adapt the system to the needs of the company, its full integration into the IT environment, and the inclusion to the unified center of third-parties service organizations opened up new opportunities to IT-department of Intertorg of improving the quality of services provided. The company plans to expand the project to the level of a single service management system for all service departments.

-                     Active changes in the company in connection with the opening of new sales points and expanding geographical presence of the retail chains demanded IT-services to act appropriately to ensure efficient customer support mechanisms. As a result, we have decided to develop and formalize the common rules for the processing of user requests and to create a single automated IT-service management system integrated in the business processes of the company. Now we have passed the first stage connected to the automation of the incident management process and tasks management based on OMNITRACKER software, and I can say with confidence that the results fully conform to our expectations. The further plans are to develop the system both in terms of increasing the coverage of IT service management processes, as well as the transfer of other service units to work in a Shared service centre, - says Gary Hodakov, Director of Information Technology Services, Trading House Intertorg.

 Michael Dobner, CEO of OMNINET Russia and CIS: "Such an important project in the Russian market for OMNINET is an indicator of the reliability and security of OMNITRACKER software. Undoubtedly, management of IT-service is the most important component of a large company infrastructure and an indispensable tool for effective business. Our product OMNITRACKER allows Trading House Intertorg to expand the project to the level of the Shared service centre without significant financial investments, as well as providing full, accurate information and maximizing its use to meet the growing demands of mature processes in all service units. "

_

About OMNINET

OMNINET (www.omninet.ru) is a leading supplier of software solutions in Russia and CIS for automating IT services based on the recommendations of ITIL. Founded in 1993 in Germany, the company has offices in Vienna, Brussels, The Hague, Bern and Moscow.  Since 2008, OMNINET has been actively expanding into Russia and CIS (Ukraine, Kazakhstan, Azerbaijan).

The OMNINET’s subsidiary in Russia was opened in 2010. OMNINET’s customer list in Russia and CIS includes: VTB24, ОМК, Svyaznoy, Insurance company “Alliance”, Moscow Exchange, BFA Bank, Pony Express, Yum! (KFC, Pizza Hut), DaSreda, Rolf, AutoSpecCenter, World Class, AlfaStrahovanie, Bank Saint Petersburg, Sportmaster, Lenenergo, Azercell Telecom, Bank Standard (Azerbaijan), Kazakhmys Corporation (Kazakhstan)etc. OMNINET also collaborates with a number of leading local system integrators, including: Cleverics, Digital Design, ICL Services, Softline, LANIT, CROC, Optima Services, Omni Way UA, Inline Group West. In the international market, OMNITRACKER customers are: Siemens, Sparkassen Bank, Epson Europe, Union Investment, Deutsche Telekom, T-Systems, Mercedes-Benz, Kabel BW, Trend Micro and many others.

OMNINET has been awarded the status the Champion of the Service Desk vendors market by the experts of international agency Info-Tech Research Group in the annual rank «Vendor Landscape: Enterprise Service Desk Software, 2014». OMNITRACKER system has received the award «Best Overall Value» among solutions of major vendors in the market.

About OMNITRACKER

OMNITRACKER (ru.omnitracker.com, omnitracker365.com) is a software solution for business processes automation that is also applicable to a wide range of service organizations: IT services, call centers, customer relations, project offices and other business units. The solution can be implemented easily and cost-effectively, and adapted to the customer’s tasks and goals; it allows integration of processes and data, and offers virtually infinite opportunities for enhancing functionality. OMNITRACKER is easy to implement, administer, and use.

Trading House Intertorg (www.7-ya.ru) – Russian retailer company, one of the fastest growing companies in the FMCG sector. Includes more than 400 retail chain stores - 7YA, SPAR and IdeYA.

Access Management Process on OMNITRACKER for Yandex.Money

The Yandex.Money is one of the largest systems of e-commerce payment in the Russian market. The Customer was interested in upgrading access control systems to optimize business processes. This task involves the creation of a unified system of coordination and logging access to databases and applications, which should meet the highest safety requirements of Yandex.Money. The main criteria for choosing the appropriate solutions are:

• Effectiveness of the implementation tasks;
• Maximum adaptability of the software;
• Ability to integrate with existing systems;
• Comply with a high level of IT-security of the company itself.

In addition, the Yandex.Money Company has expanded set of tasks that include project work requirement to establish a special integrated analysis of history data. This requirement has been implemented in the Russian practice of implementing access control systems for the first time.

Solution

OMNINET was invited to a detailed description of the functional and architectural requirements to the final product. It was important for the Yandex.Money to find a software solution which, on the one hand, would have the sufficient capacity and flexibility to implement such a complex problem, and on the other hand would serve as a basis for further development of IT processes based on the ITIL model.

Development and implementation of access control system (ITIL3) were divided into several stages. During the project OMNIWAY specialists conducted the following activities:

• Developed procedural documents defining the structure of objects of access, access policy, the harmonization of access rules for the granting, off and blocking access;
• Configured, integrated and implemented information system which provides execution and control of access control;

• Worked out a reporting system that provides monitoring and analysis of the execution process;

• Assigned area of responsibility of the participants was appointed and trained staff.

Ilya Savichev, CEO of OMNIWAY: «Implementing such a sophisticated and comprehensive solution is made possible by a high degree of OMNITRACKER flexibility. It is also worth noting that a project with such a high level of complexity can be made only in those companies that fit with the utmost seriousness in all aspects of the project. After all the success it is important that the Company has its own professional staff, provides an insightful analysis of functional prerequisites, as well as carefully selected executors."

Results:

Implementation of the System will produce the following results:

The project resulted in the introduction of a unique and efficient system that can serve a platform for further automation and business process management for Yandex.
Implementation of the System will produce the following results:

• In accordance with the requirements of the audit of the facilities of access, the project has developed a model version control of all access objects (roles, data sources, policies, groups, coordination, etc.). This model allowed us to store all the status and relationship of objects to access not only to any date in the past, but also create their target state at any future date.

• Any change to the OMNITRACKER (change information in the request for connection or disconnection, the actions of performers, changing versions of policies, changing roles and relationships, etc.) were recorded in a single system of records without the possibility of removal. Moreover, the process was structured in such a way that without a successful record in the WORM further performance was impossible.

• All requests to connect, disconnect, lock or change the access directed with only a digital signature. OMNITRACKER not only allowed to verify the authenticity of digital signatures of all incoming correspondence (including control of CRL), but also to sign their own outgoing messages. As a result, messages without a valid digital signature will not be processed.
• Due to the fact that historically the performance of certain types of work performed through Jira, OMNITRACKER was integrated with it using web-services through https protocol in terms of appointment and supervision of works specialists.
• According to the information security policy of the company Yandex certain types of connections, or disable access to run automatically when you change the status of the employee (for example, when applying for a job or dismissal). To improve the efficiency of the process OMNITRACKER has been integrated with MS ActiveDirectory, which allowed for automatic control of the employee's status changes and the registration of the change request access.

As a project result The project resulted in the implementation of a unique system that can serve as a platform for further automation and business process management of Yandex.Money services. A wide range of integration possibilities of OMNITRAKER, flexibility of the product, as well as high-speed implementation on a limited budget permitted it possible to successfully implement all the tasks.

Oleg Pustelnikov, CIO of Yandex.Money: "Our demands to the system formed a very complex model of the application logic. It was especially important to this internal complexity combined with ease of use and allowed the further development and integration with other processes. Our partners from OMNIWAY professionally handled with this offbeat task and by acceptable terms. The implemented solution seamlessly fit into the daily life of our company. "

Michael Dobner, CEO of Omninet Russia: "The client spends a few tests of various software solutions for the tasks. According to the results of tests the client was convinced that only OMNITRACKER provides the necessary functionality at a reasonable price, ensuring high profitability and quick return. This project certainly can be called successful. I am sure that OMNITRACKER be useful for the company for further work on the automation of IT infrastructure.

About OMNINET

OMNINET (www.omninet.ru) – a leading supplier of software solutions in Europe for automating IT services based on the recommendations of ITIL. The company was founded in 1993 in Germany and has offices in Austria, Belgium, Netherlands and Switzerland. Since 2007, OMNINET has been developing its business in Russia and CIS countries. Since 2009, LLL “OMNINET” has been operating in Moscow. Among OMNINET´s customers, there are companies like Siemens, Union Investment, Deutsche Telekom, T-Systems, Mercedes-Benz. OMNINET´s partners in Russia are the leading system integrators: OmniWay, Cleverics, IT Expert, Inline Group, Digital Design, LANIT, BMS Consulting.

About OMNITRACKER

OMNITRACKER is a system designed to automate business processes for various types of service organizations: IT service desks, call-centers, customer service departments, system design and development organizations and other divisions. The product can be introduced easily and cost effectively, depending on the requirements and objectives of the customer and provides through the integration processes and data a high scalability regarding functionality and throughput. 

OMNITRACKER is simple to implement, administer and use. On the OMNITRACKER platform business processes of the largest companies in Europe are automated, among them: Siemens (Strategic Partnership), Sparkassen Bank, Epson Europe, Union Investment, Deutsche Telekom, T-Systems, Mercedes-Benz, Cable DV, etc. In Russia OMNITRACKER already used by companies AlfaStrahovanie, SBSistem, Cocktail, INCITY (JSC Fashion continent), Sportmaster, Ecco-ROS, Saint-Gobain, Bank Saint Petersburg, etc.

About OMNIWAY:

OmniWay (www.omniway.ru) is an authorized partner of OMNINET. OmniWay specializes in providing professional services in information management and related technologies, as well as the transfer of rights to use the product OMNITRACKER in Russia and CIS countries. The main lines of business process consulting, implementation, integration and support of information systems, training.

About Yandex.Money:

Yandex.Money (http://www.money.yandex.ru/) is the largest e-commerce payment system in the ruble segment of the Internet. Every day the system offers more than 6000 new accounts, performed more than 75,000 payments for various goods and services - from hosting and cellular communications to clothing and tickets.

OMNINET announces successful deployment of OMNITRACKER by ROLF Group

Moscow, June 8, 2011. Omninet company would like to report about the results of successful rollout of OMNITRACKER intellectual software tool for deployment of configuration and asset management processes at ROLF Group. 

OMNITRACKER is an intellectual program solution developed by OMNINET, used as a professional system for controlling technical support and other service departments. OMNITRACKER software is the best tool for managing business processes which can be applied in a wide range of tasks. OMNITRACKER can be used in various fields and can be easily, quickly and cost-effectively adapted in accordance with customer’s requirements and business processes. OMNITRACKER strategy is focused on understanding and optimization of systems and related business processes.

For ROLF Group implementation of control over company’s IT assets was determined by the need to create an integrated IT structure and solve a number of tasks which affect Group business’s profitability. In particular, the primary task featured optimization in calculation of costs and consumption of IT services, collection and analysis of information, discrepancy in the data from asset and configuration management and improvement in significant labor intensity of comparative check.

“What makes IT-asset management successful is not mere automation, but clever application of cutting edge tools like OMNITRACKER to existing rules and procedures” – commented Artyom Pletnev, IT Operations Director, ROLF Group.

“IT asset management – is an important element of IT infrastructure which allows obtaining comprehensive and reliable information about IT resources and using them with maximum efficiency. Skillfully organized IT asset management can help to improve business efficiency. Our OMNITRACKER product can efficiently solve the task of IT asset management and serve the growing needs of mature IT processes and sophisticated approach to IT management,” - said OMNINET CEO Michael Dobner.

According to Sergey Osadchiy, OmniWay Technical Director and Architect of the solution developed for ROLF Group, “the key result of the project in terms of consulting services rendered by our company is in development and implementation of a well-manageable resource and service model which allows to build-up a functional IT infrastructure with highly developed reporting system, procedures and interfaces necessary for successful IT management. And OMNITRACKER is a perfect tool allowing us to reach this goal.”

Following the deployment of configuration and asset management processes based on OMNITRACKER, ROLF Group has significantly improved its IT performance, obtained anytime access to up-to-date information on availability and conditions of IT assets, optimized expenses on their purchase and use. Now ROLF can maintain data records in an integrated environment and aggregate data from different sources (MS SCCM, financial and accounting records, access control system, manual input), perform semi-automated reconciliation with data from the accounting system, receive reports on distribution of LU cost of services and keep transparent records of services consumed. As a result of deployment, ROLF Group got an opportunity to significantly enhance efficiency not only of its IT infrastructure, but of its operational business processes in general.

Information about the companies:

OMNINET (www.omninet.ru) — Russian branch of the leading supplier of ITIL-based software solutions for IT services in Europe. The Company was founded in Germany in 1993 and currently has representation offices in Vienna, Brussels, Hague and Bern. In 2007 OMNINET started an active business expansion into Russia and the CIS countries. OMNINET customer lists features such companies as Siemens, Union Investment, Deutsche Telekom, T-Systems, Mercedes-Benz.

ROLF Group is one of the leaders of the Russian automobile market and the largest Russian importer and vendor of foreign cars with 20 years of experience in the Russian market. The Group comprises official distributor of Mitsubishi in Russia and the CIS – “ROLF Import”, a retail business representing 11 car brands in Moscow and Saint Petersburg (“ROLF” dealer centers), a logistic business, auto spare parts distribution business, and a chain of service stations “White Service”.

OmniWay (www.omniway.ru) is a consulting company providing professional services in IT and related technologies management.