OMNINET and Cleverics held first seminar for Heads of IT departments

Post release

Moscow

November 25, 2011

November 8, 2011 – OMNINET Company jointly with its partner Cleverics Company held an interactive seminar for corporate IT departments entitled “OMNITRACKER – the Way Out”. The main purpose of the event was to introduce representatives of large companies to both OMNITRACKER and OMNITRACKER CleverENGINE software features and demonstrate the competitive advantages of the products using a case study of the implementation project for AutoSpecCenter Group.

“OMNITRACKER – the Way Out” seminar was held in Russia for the first time. Michael Dobner, CEO of OMNINET Russia and CIS, Dmitriy Isaychenko, consulting director of Cleverics Company, as well as Mikhail Sukhov, head of the Service Desk and IT accounting of AutoSpecCenter Group, attended the seminar as speakers.

OMNINET Company is committed to building effective and trust-based relationships with customers and business partners. Seminars for the corporate segment where experts introduce the potential clients to OMNINET products offer a great opportunity to demonstrate the effectiveness and successful practical application of OMNITRACKER solutions.

The seminar program consisted of several parts which allowed the participants to get complete and up-to-date information about OMNINET product opportunities, as well as to ask any question. First part of the seminar addressed both OMNINET Company history and the main competitive advantages of OMNITRACKER and its applications. In the second part, speakers focused on presentation of OMNITRACKER CleverENGINE ITSM-application and the Case study of successful migration project for AutoSpecCenter Group.

Great attention was paid to the Q&A session and a comprehensive review of OMNITRACKER software implementation and practical use.

According to the participants’ estimates, the seminar was of high quality and enabled to form a detailed understanding of the OMNITRACKER opportunities for business process optimizations. An integrated approach to the presentation and the interactive part during the seminar as well as speakers attention to each participant in the Q&A session allowed forming potential customers’ loyalty to the product.

Michael Dobner, CEO of OMNINET Russia and CIS: “OMNINET Company values its reputation and customers. That is why we pay great attention to building trust relationships both with existing clients and those who haven’t chosen the right software for their company yet. The seminar was held in Russia for the first time. And now we can admit such an interactive form of communication with potential customers to be successful and encourage our further growth”.

Dmitriy Isaychenko, consulting director of Cleverics Company: “Restricted format of the event and the participation of a representative from AutoSpecCenter that implemented OMNITRACKER a year ago, allowed us to focus on practical issues and engage with each participant, answering every question as long as necessary. We had every opportunity to talk about interesting things without any restraints of conventional marketing presentation and materials”.

Information about the companies:

OMNINET (www.omninet.ru) – Russian branch of the leading supplier of ITIL-based software solutions for IT services in Europe. The Company was founded in Germany in 1993 and currently has representation offices in Vienna, Brussels, Hague and Bern. In 2007 OMNINET started an active business expansion into Russia and the CIS countries. OMNINET customer list features such companies as Siemens, Union Investment, Deutsche Telekom, T-Systems, Mercedes-Benz, ROLF, Yandex.Money, AutoSpecCenter Group, Bank Saint Petersburg, Sportmaster.

OMNITRACKER – an intellectual program solution developed by OMNINET, used as a professional system for controlling technical support and other service departments. OMNITRACKER software is the best tool for managing business processes which can be applied in a wide range of tasks. OMNITRACKER can be used in various fields and can be easily, quickly and cost-effectively adapted in accordance with customer requirements and business processes. OMNITRACKER strategy is focused on understanding and optimization of systems and related business processes.

Cleverics (www.cleverics.ru) – a company that helps to implement and use Information technology with a high effect and proper risk control and with pleasure. The main areas of activity: building and optimization of IT processes, assessment and audit of IT management, ITSM processes automation, trainings for IT managers.